I purchased this product and was actually a little scared because it has received mixed reviews. My cousin owns one and he convinced me to purchase this item and stated, "You are gonna love it. Mine works great!" So, I ordered a display model that had never been used. It was missing two pads and the instruction manual and this is how the product was offered. So, no complaint there. This gadget is so self explanatory that I did not need the manual anyway. I absolutely love the thing!!! I swear this is the best gadget I have every purchased. I have a cat and a dog that both shed profusely. I also live in the country with no pavement around my house, dirt floors in the garage, and a huge garden. The piles of dirt that are drug into my house are immense. This gadget picks up all that dirt very well. I have vinyl plank flooring in my kitchen and laminate flooring through the rest of the house.
Someone did state that it would not pick up big objects and I say what vacuum will? If I find that it is pushing the dirt rather than picking it up I tilt the machine back, place it over the big chunk, and it will pick up the dirt. I have always had to do this with vacuums.
This gadget came in four pieces. The handle snapped right in and is adjustable. The body of the machine snapped right into place on the head of the machine. I placed the cleaning pad on the base of the machine and it snapped right into place when I sat the machine on it. There is a tab on the pad try that you step on to remove and once you get used to the idea that this is not what you have to do to tip the machine back it is great. I just put my bare toes or stockinged foot on the machine head itself to tip it back. I did all of this without the manual. I did follow the other reviews of this product and have been using distilled water. To put the water into the machine, you pinch to tabs at the side of the machine and pour the water in. The entire dirt catcher comes off the machine by sliding a lever over. I was a little confused about the operation of that. I tried to take the filter off the top but then realized the dirt dumps out the bottom. This is the only time that I thought the user manual, other than the need of distilled water, would have been handy but it truly was a no brainer to figure out. There is a slot that the dirt cacther slides back into and the lever just flips back. When I started the machine for the first time I let the machine sit for a little bit to prime and then the light comes on saying the steam is ready. You can use this with high or low steam. I have only used high steam as my floors are usually filthy. The steam will stay on, as other reviews state, until you shut it off. The steam control is in the handle and you pretty much have a squeeze on the thing the entire time it is in use but you can shut the steam off on the handle. So, if you think of the other complaints that you can't just vacuum and the wet mop pad causes problems with just vacuuming--you could just put a dry mop pad on--but why I say would you not want to steam at the same time?
When you shut the vacuum and you do need to shut off the steam or it will keep steaming and run the machine out of water but if you unplug the machine when your are done this is not a problem. This machine also comes with an extra filter and the filter can just be rinsed out.
I say bury your Swiffer. I have used one of those swiffers with the wet pads for years & that just seems to leave dirty streaks all over the floor. This machine will not reach into those little corners behind the toilet and such but I would like refute the claims that it does not clean well by the mop boards or get under the cupboard to the kick board. It does take a little longer at the mop board for a good clean but it most certainly works better than my broom and wet swiffer. There are some little corners that you may need to wipe by hand but this is the cleanest my floors have every been. I am walking barefoot and I have no grit on the bottoms of my bare feet!! I also always have hairspray with dirt and dust stuck to it caked on my bathroom floor & this gadget cleaned this up so much easier than any other method I have ever tried. Prior to this I have found myself in the bathroom with baking soda and water scrubbing to get this dirty mess off the floor.
I did order the smelly disks for the mop pad and they do give off a nice smell while in use. I removed the disk when I washed the pad and cannot say what would have happened if I had forgot the disk in the pad when tossed in the washer.
As far as the durability of this product, I can not attest but so far I am in love. I have always hated sweeping and mopping and this is the best thing that has ever happened to my house and I actually love this task now.
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This Item  Bissell Steam mop, Grey & Blue |  |  |  |  |  | |
| Price | -33% $151.25 List: $226.59 | $89.99 | -19% $129.99 List: $159.99 | $17.97 | $24.99 | -15% $20.42 List: $23.99 |
| Delivery | Get it as soon as Thursday, May 2 | Get it as soon as Wednesday, May 1 | Get it as soon as Wednesday, May 1 | Get it as soon as Wednesday, May 1 | Get it as soon as Wednesday, May 1 | Get it as soon as Wednesday, May 1 |
| Customer Ratings | ||||||
| For deep cleaning | ||||||
| Easy to clean | ||||||
| Easy to use | ||||||
| For hardwood floors | ||||||
| Absorbency | ||||||
| Sold By | Deal Depot Plus | AnyubyUS | Amazon.com | BluWhale | amyehouse | Amazon.com |
| power source | Corded | ac | Corded Electric | — | — | — |
| surface suggestion | Hard Floor | Hard Floors, Hardwood Floor, Vinyl Floor, Laminate Floor, Carpet | Floor | Hard Floor | — | — |
| style | Symphony | Modern | Modern | Modern | Modern | Mop Pads |
Reviews with images
Beware of falling handle - Poor design all around
After reading many reviews, I decided to give this vacuum/steamer a try. There were concerns expressed, and I would have to agree with many of them. While it did a mediocre job on our floors, BE AWARE that the handle does NOT lock upright. This ended in a nasty foot injury (photo). This is a major design flaw and Bissell needs to address asap for next gen machines.Some PROS: Steam is quite hot, mop piece is sufficient (if dampened with water prior to installing for use), and the vacuum function while mopping is a great idea - needs improvement on functionality. The mop pieces are good quality. However it didn't come clean even after two washings, the second with bleach. The telescoping handle is a nice feature, but hard to pull up and get locked into place.CONS:--Handle does not stay upright as noted. This is because the water reservoir is on the handle, making it heavy. There is no lock/kick plate release function (as on a normal vacuum) and the cord is quite heavy duty making it likely to unbalance the whole thing.--Leaves dry fine dust behind - I used the machine for nearly an hour on our older vinyl flooring. With a great deal of repeated passes, it eventually pulled up the stuck on food bits, spots and larger pieces. I had to go over it with a Swiffer dry mop to finish. This seems stupid to have to do after working so long with steam/vacuum.--Machine head while small, fits under cupboards, and tall stools easily, it's awkward to maneuver with the heavy handle/body of the machine.--TERRIBLE handle design. The triangle shape may look modern, it's terrible to use. You can't see the indicator buttons/lights on it without stepping forward to see them (I several times didn't realize the steam wasn't generating cuz I couldn't see the buttons), or pulling the handle down. The steam button is too large, doesn't "feel" like you're pushing it, and is hard to not engage it as it's right exactly where your hand needs to grip the handle. It's truly a terrible design and I wonder what board meeting this was thought up in. Apparently they never intended to actually USE the design.--It's heavy to lift and maneuver. I have back issues, and was hoping to reduce the effort needed to sweep, mop and keep our floors clean. This isn't the right option. I was sore for 2 days after using. (aside from an injured foot)--If having trouble getting the suction to pull up a loosened piece of debris, stop engaging the steam trigger (difficult to do given the terrible triangle handle design), push the unit ahead of the piece and go backwards over it. That seems to grab it better and stops pushing it around.--I'd recommend running out the water reservoir and not let the machine sit with water in the tank. Another review noted it can leak out.--It CAN work on carpeting, but don't bother. Not enough suction to pull anything past the surface.--Just TOO expensive for poor functionality.Hopefully this review will stop others from purchasing this mistake and get Bissell's attention to go back to the drawing board.
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Top reviews from other countries
Sosa
Va bien
Reviewed in Mexico on December 9, 2023Style: SymphonyVerified Purchase
Sosa
Reviewed in Mexico on December 9, 2023
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Michelle Young
Excellent product! You won't be disappointed!
Reviewed in Canada on April 2, 2016Style: SymphonyVerified Purchase
isabel martinez
Excelente poder de limpieza
Reviewed in Mexico on February 19, 2024Style: SymphonyVerified Purchase
Kitty
the product is cheap and amazing. the Vacuum part is honestly super stronger that ...
Reviewed in Canada on January 4, 2016Style: SymphonyVerified Purchase
Wendy Fraser
Every house should have one!
Reviewed in Canada on February 11, 2023Style: SymphonyVerified Purchase
Wendy Fraser
Reviewed in Canada on February 11, 2023
I admit I had my doubts when I ordered this, but am I ever happy I ignored them! I have back issues and sweeping, vacuuming and then washing floors was a daunting task even on a good day.
This product is amazing! It does the job and then some. Easy to use, lightweight and the cord is extra long which is a bonus.
I can't say enough good things about this vacuum. Get yourself one and see.
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